The NEON functionality, whilst seamlessly integrated, can broadly split up into the following key functional areas.
Store raw Member data which can be processed, aggregated and reported on.
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| Members & relationships |
| Lists |
| Sheets |
| Activities |
| Dimensions |
| Jobs |
Built on top of the CDP, providing higher-level functionality which is frequently used by websites and Apps to drive engagement and capture information
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| Forms |
| Code Management |
| Competitions |
| Gamification and High Scores |
| Messages |
| Offers and Gifts |
| Surveys and Votes |
| Rating and Likes |
| Personalisation |
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| Orders and Payments |
| Products and stock levels |
| eWallets |
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| Opt-in Lists |
| Funnels |
| Journeys and Jobs |
| Triggers |
| CMS |
| Conditional execution and template scripting |
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| Data Drilldown Targets |
| KPIs |
| Snapshots and Trends |
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| Self Service |
| Configuration |
| Dashboards, Insight, Data import/export |
| Customer Care |
| Moderation (coming soon) |
| Order packing/shipping (coming soon) |
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| Security |
| Information sensitivity / PII |
| Audit trailing |
| GDPR / CCPA |
Using the separate Config API, it's possible to configure and administer the entire NEON, as well as to import and export configurations across installations.
